Three great options to reach a live human with real rug eperience. An informed buyer is our best customer!
Call our rug specialits at 978-579-0828. Press 1 for sales or product inquiries.
Text direct at 508-202-0175 for replies day or night with the ability to share your photos and receive tailored product links.
Live Chat Click the chat bubble below for the quickest answers to all of your questions.
Based in Massachusetts, USA, we only handle customer service in-house. You deserve personalized responses from experts on area rugs and decor.
Rug Selection Guidance: You can text your room photos and fabric images to coordinate rugs with. Our designers can even calculate your stair runner length based on your stairs.
Order status , shipment tracking, and return requests can be located in the Help Section at the footer of the site. Please use the links provided for fastest service.
Store Location:
** Please call to make an appointment if you wish to visit the store. Not all products online are available in the showroom.
Highly recommend getting a sample because this rug is not very much like the photos. It is really well made and soft underfoot and I imagine will hold up over time. However the color in the photos shows a warm cream background with rich reds and brown details. Instead the field is quite bright and the colors more on the dark pink side than red. It’s overall much brighter/lighter than I I had hoped for, so everything in my room now looks dull next to it. I kept it but it has been a hassle figuring out how to coordinate it with the other more muted shades in my earthy bedroom.
Great rug! Purchased in several colors. Never disappointed!
I love the rug, but after I purchased it, I found it for $75.00 less somewhere else. Very disappointing.
Love it!
Worth the wait - beautiful rug to finish our living room.
